This Privacy Policy applies to the and/ or We at Himalayan Made (website) recognise the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on and/ or and other

Offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. and/ or is a property of Himalayan Made Exim, having its registered office at Hosue Number 1, Riyuniya, Kumaon Himalayas, District Almora, Uttarakhand, India, 263629.

Information we collect

Contact information:  We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.

Payment and billing information: We might collect your billing name, billing address and payment method whenyou buy a Product. We NEVER collect your credit/ debit card number or credit/ debit card expiry date or other details pertaining to your credit/ debit card on our website. Credit/ debit card information will be obtained and processed by our online payment partner RazorPay, PayPal, Stripe and/ or PayU Money.

Information you post: We collect information you post in a public space on our website or on a third­party social media site belonging to and/ or

Demographic information: We may collect demographic information about you, products you have interests in, or intend to buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

Other information: If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways. We collect information directly from you. We collect information directly from you when you register or buy a product. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third­party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes. We use information to respond to your requests or questions. We might use your information to confirm your registration for a product or Writing to us with feedback/ suggestions.  We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our websites.  We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third­party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we’ll enrol you in our newsletter.

We use information to send you transactional communications. We might send you emails or SMS about your account or a ticket purchase. We use information as otherwise permitted by law.

Sharing of information with third­parties

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We will share information with the parties responsible for fulfilling the purchase obligation and may use the information we give them as described in their privacy policies.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the

Grievance Officer are provided below:

Mr. Gandharva Gopal Joshi

House Number 1, Himalayan Made Exim, Riyuniya, Kumaon Himalayas,

District Almora, Uttarakhand, India, 263629

Phone: +919456737749

Email: [email protected]

If you have any questions about this Policy or other privacy concerns, you can also email us at

[email protected]

Updates to this policy

This Privacy Policy was last updated on 6 March 2021. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.


If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.


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